Solutions
Everything you can do with PushVox
Call Pop
Know customers before you pick up the phone. Call Pop instantly shows important caller details on your screen.
Build better relationships with every customer. You’ll magically know everything about them and their past interactions with you.
Reference past interactions, track how happy they’ve been with you over time, see responses to surveys, and even more—all in real time.
Get a big competitive advantage. Better conversations. Personalized sales and service. You’ll know how to handle the call better by seeing how the past interaction with the customer went. The Experience Score gives you a simplified view of the experience a customer has had with your business.
When customers answer your automatic surveys, they’re stored for easy reference during future calls. Instantly know if this is a huge valuable account and adjust your calling tactics on the fly to fit their needs.
Sales Tools. Boost your sales and drive revenue.
Your sales conversations together with our selling tools will make you more productive, give you visibility and intelligence about your prospects.
Lead
Discovery
Quote
Visually track and manage your entire sales process in one workspace.
See who’s working on what, how the deal is progressing, and if it needs extra attention or help from the team—all in real time.
- Your entire pipeline is mapped out
- Every deal is instantly visible and trackable
- Deadlines, tasks, and progress are easy to manage
Integrations. Discover and install top PushVox integrations.
Stick with the tools you use every day. Discover apps that Nextiva integrates with, connect, and go!
No scripts. No bots.
100% real humans.
Our team of friendly and helpful humans make sure that your Nextiva setup and service is always painless. Deep product knowledge and a collaborative team environment ensure that your experience with us is easy, stress-free, and always-on.
Technology you can rely on and really smart people to back you up.
When you put good service out there, you get good things back. We believe amazing and reliable customer service is the backbone to our success. We’ve built our name on it.
Work on your business instead of talking to support.
We make sure our technology just works. Our goal is to make our service so reliable and easy to use, you never even have to call us. But if you do, we’ll take care of everything.
Set up is easy, start seeing a positive impact in no time.
We start with a warm welcome and assign you a real human expert to guide you through each and every step. We’ll handle most of the work, while you focus on your day to day.
Voice Analytics
Reveal the truth.
Act with confidence.
Use our built-in business intelligence software to reveal hidden insights that allow your whole company to make better business decisions. Resolve issues faster. Break free from bottlenecks. Increase employee performance.
Predict the future. Turn data into actionable information to gain a competitive advantage. Instantly access historical data to make informed, objective business decisions. Be able to predict future business outcomes based on prior performance and get a snapshot of your business at any time.
Instantly view the data you’re interested in. View activity for your entire organization. Filter down to specific locations or users. Create custom reports tailored to your business needs. Then build custom dashboards to see the reports you care about most on one screen. There’s absolutely no integration needed.
Empower agile decision making company-wide.
Display business performance statistics company-wide with customized Wallboards. Broadcast real time information and react to, identify, and resolve issues faster with more decisive solutions.
Business is a journey.
Use data as your compass.
Call-Center: Cloud-Based VoIP Call Center Solutions
Take more customer calls with fewer agents. Run your call center in the cloud today.
VoIP call center phone systems are designed to handle higher call volumes than a typical inbound call center. A VoIP call center solution is vastly different compared to a PBX phone service.
Virtual call centers use VoIP and is run entirely over the internet. You can automate multichannel customer support and self-service options with a VoIP call center system.
Interactive Voice Response (IVR)
Send incoming calls to the right call center agents. Set up your IVR any way you want.
Call Recording
Record, pause, and listen to customer interactions any time.
Automatic Call Distribution (ACD)
Distribute calls based on business hours, technical support level, IVR options, and more.
VoIP Phone Numbers
Get local and toll-free numbers or port your existing phone numbers.
Call Routing
Manage customer interactions like a pro. Don’t let your customers repeat requests.
Dashboards & Reporting
Get access to 40+ advanced features & reports to measure your VoIP call center efficiency.
Everything you need to provide amazing service.
Your service conversations together with our helpdesk tools will make you more productive, give your visibility and intelligence about your customers.
Simpler, faster, and more effective service.
Communicate across many channels from a single app. Combine phone, email, and team messaging in the one helpdesk tool, to make conversations easier to follow and respond to.
View all customer details, phone calls, emails, and survey responses quickly — all in one app.
Integrate some of your favorite tools in the same workspace.
Turbocharge your service team with amazing tools.
Give your service team tools that help them to know more, ask for less information, and answer questions faster. Customers will love the experience.
Grow your business with deep customer connections.
Build stronger connections with customers. Easy to use. Powerful results.
Communicate across many channels from a single app. Combine phone, email, and team messaging in the one helpdesk tool, to make conversations easier to follow and respond to.
View all customer details, phone calls, emails, and survey responses quickly — all in one app.
Integrate some of your favorite tools in the same workspace.
Turbocharge your service team with amazing tools.
Give your service team tools that help them to know more, ask for less information, and answer questions faster. Customers will love the experience.
Know which customers need quick attention. Get real-time alerts based on conversations that allow your team to act fast, when it matters most.
Say the right things at exactly the right time. You’ll get real-time suggestions during the conversation to help you solve customer problems faster.
Keep them engaged with intelligent automations.
Automate actions based on the customer’s experience. Engage customers with both positive and negative changes.
Create great relationships with deep customer information.
Understand your customers on a whole new level. Track every interaction with your business. Know what works and what doesn’t.
Custom solutions
with 1-to-1 attention.
Partner with our amazing team at Nextiva to create a completely custom solution tailored specifically to your business. We’ll walk you through each and every step to get you set up for success. You’ll get amazing service for life and experts to help you out anytime.
Partner with a dedicated team to take your business to the next level
Every customer is different. Some need a little help, some need a lot. We’re all about making sure you get exactly what you need to succeed. Over our 11 years of amazing service, we’ve developed an industry leading approach to help you grow fearlessly.
Work on your business instead of talking to support.
We make sure our technology just works. Our goal is to make our service so reliable and easy to use, you never even have to call us. But if you do, we’ll take care of everything.
Set up is easy, start seeing a positive impact in no time.
We start with a warm welcome and assign you a real human expert to guide you through each and every step. We’ll handle most of the work, while you focus on your day to day.
The complete communication system for growing your small business.
Built for non-technical business owners, not IT wizards.
Stop juggling separate applications and get a single
Small business phone service
Get VoIP phone numbers, voicemail, call recording, and other great business phone service features on a budget.
Desktop and Mobile
Use your Nextiva service from any computer or mobile device to call, text, chat, and conference from anywhere.
Sales CRM
Easily manage your leads, prospects, and deals in one workspace. A great pipeline management tool for small business owners.
Move your enterprise phone system to the cloud.
Upgrade to a reliable and secure business VoIP solution—built for how today’s enterprises get great work done.
Enterprise Phone Service
Get the leading enterprise VoIP platform. Crisp call quality and reliable global collaboration on any device.
VoIP Call Center
Scale your softphone setup with ease, deploy with speed. Optimize call flows, get more first contact resolutions over phone calls.
Enterprise SIP Trunking
Seamlessly transition your legacy PBX system into a powerful VoIP phone system with advanced features.
Partner with PushVox to drive more revenue.
Drive more profitable business growth with our next-gen communications platform.